Certificate in Reception and Office Management
(Certified by FETAC)


This course covers a wide range of skills that are required for effective office administration. Graduates will gain excellent communication skills and interpersonal skills, as well as a thorough knowledge of data management.

 
COURSE CONTENT
• Reception and Telephone Skills
• Dealing with awkward or difficult customers
• Creating a professional image
• Dealing with the public
• Telephone skills
• Planning and Organising Work Schedules
• Business Documentation
• Financial Control
• Organising travel and accommodation
• Customer Service
• Filing
• Office Support Services
• Organising Meetings
• Mail Handling
 
DURATION: 12 weeks
FEE: €495 (EXCLUDING EXAM FEES)
TIMES: Thursday 7.00p.m.-9.00p.m.
ENROLMENT DATE: Monday 21st January 2008 7.00p.m.-9.00p.m.
COMMENCEMENT DATE: Thursday 7th February 2008
 
LONE PARENTS AND SOCIAL WELFARE RECIPIENTS MAY BE ELIGIBLE FOR PART FUNDING.



If you have any problems with the site please contact the webmaster.
 
Top
Copyright © EBC 2007. All Rights Reserved :: Designed by OSGroup :: Private Policy :: Quality: qa_web/w1